Privacy policy GOlegal

1. GENERAL

  1. 1.1 This privacy policy (“Privacy Policy”) governs the processing of your personal data as part of your use of our website/service ( Services and its associated services (hereinafter together referred to as “Services”) www.golegal.be (the “Website”)). This processing is undertaken by GOlegal (“Company”, “we”, “us”, “our”) in compliance with applicable data protection legislation.
  2. 1.2 By using the website/service, you acknowledge that you have read this Privacy Policy carefully and that you agree with it without reservation. We reserve the right to modify, change or amend the Privacy Policy at our own discretion and from time to time. Such modification, change or amendment shall be communicated via the Website. By ticking the box stating “I declare that I have fully read, fully understood and without reservation consented to the privacy policy. I give my consent to process my personal data as set out in this privacy policy.”, you declare that you have read and without reservation agree to this Privacy Policy. You declare that you understand the purpose(s) for which your personal data are processed. You agree that your continued use will be understood as continued consent. You can withdraw your consent at any time by sending an email sent to the company (privacy) email address.Please note that as part of the website/service, especially those provided via the Website, we may use so-called cookies or similar technologies. Cookies are small text files that are stored on a device’s hard drive and contain certain information and sometimes personal data. For more information on the way we use cookies, please consult our cookie policy.
  3. 1.3 This Privacy Policy was last updated on May 24, 2018.

2. WHAT & WHY WE PROCESS

FROM WHAT DETAILS PURPOSE LEGAL BASIS
Website
  • Technical information associated with the device you use
  • Information concerning your browsing behavior
  • Your contact data
  • Communication content
  • Communication metadata (e.g.: counterparty, data, time)
  • Your preferences regarding receiving our e-mail communications, such as newsletters, promotions, advertisements, etc.
  • Any other data that you may wish to share with us
  • IP address
  • Browser type
  • Geographical positionHow long you visit a page
  • What links you click on
  • What pages you visit
  • How many times you visit a page
Etablir un contact, livrer les services commandés et réaliser des actions de promotion de produits et services de GOlegal Data subject consent given by the data subject for one or more specific purposes
Contact via phone
  • Your contact data
  • Communication content
  • Communication metadata (e.g.: counterparty, data, time)
  • Your preferences regarding receiving our e-mail communications, such as newsletters, promotions, advertisements, etc.
  • Any other data that you may wish to share with us
  Etablir un contact, livrer les services commandés et réaliser des actions de promotion de produits et services de GOlegal Data subject consent given by the data subject for one or more specific purposes
  1. 2.2 In principle we obtain the above mentioned personal data directly from you. In addition to the purposes mentioned above, we may process your personal data:
    1. 2.2.1 To provide you in a personalized and efficient way with the information, products and services you request, either via the Website, e-mail, telephone or social media channels. We may process your personal data to be able to provide you the Services.For direct marketing purposes, i.e. to be able to provide you with targeted communications, promotions, offerings and other advertisements from us or our selected partners. Note, however, that we will obtain your prior consent before doing so.
    2. 2.2.2 To perform statistical analyses so that we may improve our website/service, or to develop new products and/or services.
    3. 2.2.3 To transfer to the financial institution or payment service provider to allow your financial institution and the payment service provider to comply with their legal obligations.
    4. 2.2.4 To transfer to the police or the judicial authorities as evidence or if there are justified suspicions of an unlawful act or crime committed by you through your registration with or use of the website/service.
    5. 2.2.5 For informing any third party in the context of a possible merger with, acquisition from/by or demerger by that third party, even if that third party is located outside EEA.
  2. 2.3 If and when your registration with or use of the website/service can be considered (a) a violation of the terms or the intellectual property rights or any other right of a third party, (b) a threat to the security or integrity of the Services, (c) a danger to the website/service or any of our or our subcontractors’ underlying systems due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (d) in any way hateful, obscene, discriminating, racist, slanderous, spiteful, hurtful or in some other way inappropriate or illegal, we may process your personal data for the preservation of the legitimate interest of us, our partners or a third party.

3. TO WHOM WE SEND

  1. 3.1 We will share your personal data only with the following categories of recipients: subcontractors and partners (technical, legal or other service providers). We may rely on third party processors to provide you the website/service. We will ensure that third party processors are only allowed to process your personal data on behalf of us upon written instruction of us. We warrant that all third party processors are selected with due care and are trained to be aware of the safety and integrity of your personal data.
  2. 3.2 We may send anonymized and/or aggregated data to other organizations that may use those data for improving products and services as well as tailor the marketing, displaying and selling of those goods and services.

4. WHERE WE PROCESS

  1. 4.1 We may transfer your anonymized and/or aggregated data to organizations outside of the EEA. Should such transfer take place, we will ensure that there are appropriate safeguards in place to ensure the safety and integrity of your personal data as well as all rights with respect to personal data you might enjoy under applicable mandatory law.
  2. 4.2 Should a transfer of your personal data and/or anonymized and/or aggregated data take place, the following legal safeguarding mechanism is put in place:
RECIPIENT COUNTRY DATA LEGAL BASIS
prestataire informatique NZ
  • Your contact data
  • Communication content
  • Communication metadata (e.g.: counterparty, data, time)
  • Your preferences regarding receiving our e-mail communications, such as newsletters, promotions, advertisements, etc.
  • Publicly available data about your profile and social media channels. Any other personal data you choose to provide to us
Adequacy decision (EU-US Privacy Shield, Andorra, Argentina, Canada (commercial organisations), Faeroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland and Uruguay)
prestataire informatique USA
  • Your contact data
  • Communication content
  • Communication metadata (e.g.: counterparty, data, time)
  • Your preferences regarding receiving our e-mail communications, such as newsletters, promotions, advertisements, etc.
  • Publicly available data about your profile and social media channels. Any other personal data you choose to provide to us
Adequacy decision (EU-US Privacy Shield, Andorra, Argentina, Canada (commercial organisations), Faeroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland and Uruguay)

5. HOW WE PROCESS

  1. 5.1 We will do our utmost best to process only those personal data which are necessary to achieve the purposes listed in this Privacy Policy. We will process your personal data in a lawful, fair and transparent manner. We will do our utmost best to keep the personal data accurate and up to date.
  2. 5.2 Your personal data are only processed for as long as needed to achieve the purposes listed in this Privacy Policy or up until such time where you withdraw your consent for processing them. Note that withdrawal of consent may imply that you can no longer you the whole or part of the website/service. If you have registered with our website/service, we will delete your personal data if you delete your profile, unless a legal or regulatory obligation or a judicial or administrative order prevents us to do so.
  3. 5.3 We will take the appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft as well as accidental loss, tampering or destruction. Access by our personnel or personnel of our third party processors will only be on a ‘need-to-know’ basis and subject to strict confidentiality obligations. You understand, however, that safety and security are best efforts obligations only which can never be guaranteed.

6. YOUR RIGHTS

  1. 6.1 You have the right to request access to all personal data processed by us pertaining to you. Subsequent requests for access addressed to us that are manifestly submitted for causing nuisance or harm to us, will not be dealt with.
  2. 6.2 You have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If you have registered with our website/service, you can correct a lot of these data yourself via your profile. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.
  3. 6.3 You have the right to withdraw your earlier given consent for processing your personal data. You can withdraw your consent at any time by sending an email sent to the company (privacy) email address.
  4. 6.4 You have the right to request that personal data pertaining to you be deleted if they are no longer required in light of the purposes outlined in this Privacy Policy or if you withdraw your consent for processing them. However, you need to keep in mind that a request for deletion will be evaluated by us against legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.
  5. 6.5 Instead of deletion you can also ask that we limit the processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate or (c) the data are no longer needed for the purposes listed but you need them to defend yourself in judicial proceedings.
  6. 6.6 You have the right to oppose the processing of personal data if you are able to proof that there are serious and justified reasons connected with his particular circumstances that warrant such opposition. However, if the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.
  7. 6.7 If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to privacy@golegal.be. Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated, signed and accompanied by a digitally scanned copy of your valid identity card proving your identity.
  8. 6.8 We will promptly inform you of having received this request. If the request proves valid, we shall honour it as soon as reasonably possible and at the latest thirty (30) days after having received the request.
  9. 6.9 If you have any complaint regarding the processing of your personal data by us, you may always contact us via the e-mail address privacy@golegal.be. If you remain unsatisfied with our response, you are free to file a complaint with the competent data protection authority (e.g.: For Belgium, the Belgian Privacy Commission; For France, the CNIL.
  10. 6.10 Where your personal data is processes based on consent or on a contract and the processing is carried out by automated means, you will have the right to receive the personal data concerning yourself, which you provided to us, in a structured, commonly used and machine-readable format and, where technically feasible, you will have the right to directly transmit those data to another service provider.

Cookie policy GOlegal

1. GENERAL

  1. 1.1 This cookie policy (“Cookie Policy”) governs the use of cookies and similar technologies as part of your use of our website/service ( Services and its associated services (hereinafter together referred to as “Services”) www.golegal.be (the “Website”)). This processing is undertaken by GOlegal as responsible party, with registered office at Avenue Louise, 523, 1050 Brussels, BELGIUM (“Company”, “we”, “us”, “our”), registered under the number BE 0507.753.329 in compliance with applicable data protection legislation.
  2. 1.2 Cookies are small text files that are stored on a device’s hard drive and contain certain information and sometimes personal data. When you use our website/service, we also collect and process other personal information other than through cookies and similar technologies. If you want to know more, please read our Privacy Policy.
  3. 1.3 By continuing to use our website/service or by clicking “Agree” after you have been notified of the use of cookies and similar technologies, you acknowledge that you have read this Cookie Policy carefully and that you agree to it without reservations. As set out in this Cookie Policy, you can change your cookie preferences at any time.
  4. 1.4 We reserve the right to change, supplement or replace this Cookie Policy from time to time. Such changes, additions or substitutions will be brought to your attention via our website/service. If you do not agree with these changes, additions or substitutions, we ask you to send an e-mail to privacy@golegal.be. If we do not receive notice from you within three (3) working days after the changes, additions or substitutions have been notified via our website/service, you will be deemed to have accepted all changes, additions or substitutions.

2. WHAT TYPES OF COOKIES ARE THERE?

  1. 2.1 There are different types of cookies. Some are necessary to enable the proper functioning of a website, others serve to improve and/or simplify its use:
    1. 1. Strictly necessary cookies;
    2. 2. Functional cookies;
    3. 3. Authentication cookies;
    4. 4. Performance cookies;
    5. 5. Targeting/Third-party cookies;
  2. 2.2 Strictly necessary cookies are necessary for the functioning of the websites of GOlegal. These cookies do not collect any information about the user that can be used for marketing purposes and are essential to enable use the websites of GOlegal. Such cookies are exempt from the requirement for consent, in accordance with article 129 of the law of 13 June 2005 on electronic communications (see points 3.1. and following the 04/2012 opinion of Group 29, a European independent advisory body involving the members of different national personal data protection authorities working on exceptions to the requirement of consent for cookies. http://ec.europa.eu/justice/data-protection/article-29/documentation/opinion-recommendation/files/2012/wp194_fr.pdf).
  3. 2.3 Functionality cookies make it possible to memorise the user’s connection data, secure the user’s connection to the websites of GOlegal and provide live assistance. These cookies do not collect any information about the user that can be used for marketing purposes. These cookies are also exempt from the consent requirement, (see points 3.1. and 3.3 of the aforementioned opinion).
  4. 2.4 Authentication cookies enable users to identify themselves and access secure content. These cookies do not collect any information about the user that can be used for marketing purposes. These cookies are also exempt from the consent requirement, (see point 3.2 of the aforementioned opinion).
  5. 2.5 Performance cookies enable GOlegal to collect information about how users browse the websites of COMPANY, and to adapt and improve its websites if necessary. GOlegal is not able to identify the users using this type of cookie, and all the data collected by these cookies is processed anonymously. These cookies do not collect any information about the user that can be used for marketing purposes. These cookies are placed and used with the user’s consent.
  6. 2.6 Targeting/Third-party cookies. GOlegal sometimes conducts advertising campaigns, often using third parties who can sometimes place cookies (or similar technologies) to assess with the success of the campaign or to display a targeted advert t tailored to a user’s interests or to limit the number of views per user. For example, links to the social networks or to videos on YouTube are third parties that can, if appropriate, place cookies on the websites of GOlegal. These cookies are placed and used with the user’s consent.
  7. 2.7 If a user refuses the use of this type of cookie, only those pages and services that do not need these cookies can be displayed, viewed and used. The parts of the website of GOlegal that allow the inclusion of third-party content – and therefore of third-party cookies – will no longer be accessible and a message will inform users of this.
  8. 2.8 A distinction must also be made between:
    1. 1. Session cookies; and
    2. 2. Permanent cookies.
  9. 2.9 Session cookies are automatically deleted from the computer’s hard disk or the memory of a user’s browser when they disconnect and/or close the browser.
  10. 2.10 Permanent cookies are stored on the computer’s hard disk or the memory of a user’s browser for a limited time (minutes, days or years) after the disconnection or the closure of the browser.

3. WHAT & WHY WE PROCESS

  1. 3.1 The table below shows in detail the cookies used on the website of GOlegal and the cookies used by third parties.
  2. 3.2 When visiting and using our website/service, we place cookies or use similar technologies through which we collect and process personal data pertaining to you. Such cookies and similar technologies include:
NAME TYPE ORIGIN DURATION LIFESPAN
_icl_current_language Needed for website function First party cookie (of the visited domain) Session 1 minut(s)
wp-settings-2 Functional/Useful Third party cookie (other than the visited domain) Permanent 1 year(s)
wp-settings-2 Functional/Useful Third party cookie (other than the visited domain) Permanent 1 year(s)
wp-saving-post Functional/Useful Third party cookie (other than the visited domain) Session 1 minut(s)
_icl_current_admin_language_d41d8cd98f00b204e9800998ecf8427e Needed for website function First party cookie (of the visited domain) Session 1 minut(s)
wordpress_test_cookie Functional/Useful Third party cookie (other than the visited domain) Session 1 minut(s)
wordpress_sec_4cdf9317f9098bb32ee8c220376b9064 Functional/Useful Third party cookie (other than the visited domain) Session 1 minut(s)
wordpress_logged_in_4cdf9317f9098bb32ee8c220376b9064 Functional/Useful Third party cookie (other than the visited domain) Session 1 minut(s)
MCPopupClosed Functional/Useful Third party cookie (other than the visited domain) Session 1 year(s)
xxlplanBAK Functional/Useful Third party cookie (other than the visited domain) Session 1 minut(s)
xxlplan Functional/Useful Third party cookie (other than the visited domain) Session 1 day(s)
_ga Website performance (analytical/statistical) Third party cookie (other than the visited domain) Permanent 2 year(s)
_gid Website performance (analytical/statistical) Third party cookie (other than the visited domain) Session 1 day(s)
_gat Website performance (analytical/statistical) Third party cookie (other than the visited domain) Session 1 day(s)
__zlcmid Functional/Useful Third party cookie (other than the visited domain) Permanent 1 year(s)
domainName Functional/Useful Third party cookie (other than the visited domain) Session 1 minut(s)
RoutingKeyCookie Necessary/Functional/Authentication/Performance/Marketing Third party cookie (other than the visited domain) Permanent 1 month(s)
DefaultAnchorMailbox Functional/Useful Third party cookie (other than the visited domain) Session 1 minut(s)
X-BackEndCookie2 Functional/Useful Third party cookie (other than the visited domain) Permanent 1 month(s)
X-BackEndCookie Functional/Useful Third party cookie (other than the visited domain) Permanent 1 month(s)
  1. 3.3 You can prevent cookies from being placed, or delete already placed cookies, by adjusting your settings in your browser. Help with adjusting these settings can be found on the website of the browser you use. Keep in mind that not allowing cookies when visiting the website/service may lead to some or all of the website/service functions not working properly.

Example of FAQs:

4. TO WHOM WE SEND

  1. 4.1 We will share your personal data only with the following categories of recipients: subcontractors and partners (technical, legal or other service providers). We may rely on third party processors to provide you the website/service. We will ensure that third party processors are only allowed to process your personal data on behalf of us upon written instruction of us. We warrant that all third party processors are selected with due care and are trained to be aware of the safety and integrity of your personal data.
  2. 4.2 We may send anonymized and/or aggregated data to other organizations that may use those data for improving products and services as well as tailor the marketing, displaying and selling of those goods and services.

5. WHERE WE PROCESS

  1. 5.1 We may transfer your anonymized and/or aggregated data to organizations outside of the EEA. Should such transfer take place, we will ensure that there are appropriate safeguards in place to ensure the safety and integrity of your personal data as well as all rights with respect to personal data you might enjoy under applicable mandatory law.
  2. 5.2 Should a transfer of your personal data and/or anonymized and/or aggregated data take place, the following legal safeguarding mechanism is put in place:
RECIPIENT COUNTRY DATA LEGAL BASIS
prestataire informatique NZ
  • Your contact data
  • Communication content
  • Communication metadata (e.g.: counterparty, data, time)
  • Your preferences regarding receiving our e-mail communications, such as newsletters, promotions, advertisements, etc.
  • Publicly available data about your profile and social media channels. Any other personal data you choose to provide to us
Adequacy decision (EU-US Privacy Shield, Andorra, Argentina, Canada (commercial organisations), Faeroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland and Uruguay)
prestataire informatique USA
  • Your contact data
  • Communication content
  • Communication metadata (e.g.: counterparty, data, time)
  • Your preferences regarding receiving our e-mail communications, such as newsletters, promotions, advertisements, etc.
  • Publicly available data about your profile and social media channels. Any other personal data you choose to provide to us
Adequacy decision (EU-US Privacy Shield, Andorra, Argentina, Canada (commercial organisations), Faeroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Switzerland and Uruguay)

6. HOW WE PROCESS

  1. 6.1 We will do our utmost best to process only those personal data which are necessary to achieve the purposes listed in this Privacy Policy. We will process your personal data in a lawful, fair and transparent manner. We will do our utmost best to keep the personal data accurate and up to date.
  2. 6.2 Your personal data are only processed for as long as needed to achieve the purposes listed in this Privacy Policy or up until such time where you withdraw your consent for processing them. Note that withdrawal of consent may imply that you can no longer you the whole or part of the website/service. If you have registered with our website/service, we will delete your personal data if you delete your profile, unless a legal or regulatory obligation or a judicial or administrative order prevents us to do so
  3. 6.3 We will take the appropriate technical and organizational measures to keep your personal data safe from unauthorized access or theft as well as accidental loss, tampering or destruction. Access by our personnel or personnel of our third party processors will only be on a need-to-know basis and subject to strict confidentiality obligations. You understand, however, that safety and security are best efforts obligations only which can never be guaranteed.

7. YOUR RIGHTS

  1. 7.1 You have the right to request access to all personal data processed by us pertaining to you. Subsequent requests for access addressed to us that are manifestly submitted for causing nuisance or harm to us, will not be dealt with.
  2. 7.2 You have the right to ask that any personal data pertaining to you that are inaccurate, are corrected free of charge. If you have registered with our website/service, you can correct a lot of these data yourself via your profile. If a request for correction is submitted, such request shall be accompanied of proof of the flawed nature of the data for which correction is asked.
  3. 7.3 You have the right to withdraw the permission you have given us, but this withdrawal will not affect the data that we have already collected through cookies or similar technologies based on your prior consent. If you no longer want us to collect data via cookies or similar technologies, you can change your browser settings at any time or delete your cookies.
  4. 7.4 If the intended processing is qualified as direct marketing, you have the right to oppose such processing free of charge and without justification.
  5. 7.5 You have the right to request that personal data pertaining to you be deleted if they are no longer required in light of the purposes outlined in this Privacy Policy or if you withdraw your consent for processing them. However, you need to keep in mind that a request for deletion will be evaluated by us against legal or regulatory obligations or administrative or judicial orders which may contradict such deletion.
  6. 7.6 Instead of deletion you can also ask that we limit the processing of your personal data if and when (a) you contest the accuracy of that data, (b) the processing is illegitimate or (c) the data are no longer needed for the purposes listed but you need them to defend yourself in judicial proceedings.
  7. 7.7 If you wish to submit a request to exercise one or more of the rights listed above, you can send an e-mail to privacy@golegal.be. Such request should clearly state which right you wish to exercise and the reasons for it if such is required. It should also be dated, signed and accompanied by a digitally scanned copy of your valid identity card proving your identity.
  8. 7.8 We will promptly inform you of having received this request. If the request proves valid, we shall honour it as soon as reasonably possible and at the latest thirty (30) days after having received the request.
  9. 7.9 If you have any complaint regarding the processing of your personal data by us, you may always contact us via the e-mail address privacy@golegal.be. If you remain unsatisfied with our response, you are free to file a complaint with the competent data protection authority (e.g.: For Belgium, the Belgian Privacy Commission; For France, the CNIL.
  10. 7.10 Where your personal data is processed based on consent or on a contract and the processing is carried out by automated means, you will have the right to receive the personal data concerning yourself, which you provided to us, in a structured, commonly used and machine-readable format and, where technically feasible, you will have the right to directly transmit those data to another service provider.